PRIVACY POLICY

INTRODUCTION

We take our duty to protecting your privacy seriously. This Policy explains how and for what purposes we use the information collected about you via www.thewoodlands-houses.com, www.woodsedge-properties.com, www.riannesanchez.com, and www.rsg-commercial.com  ("the Website”).

Please read this Policy carefully. By using the Website and any services we offer, you are agreeing to be bound by this Policy in respect of the information collected about you.

If you have any questions or comments about the Policy, our use of your personal information or wish to unsubscribe from messages from us, please get in touch by writing to the Privacy Officer at the address noted below this notice.

In general, we use the information we collect about you to:

  • provide, supply, transmit and upload any of the products, services, facilities and capabilities displayed or referred to on the Website;

  • improve the features, products and services we offer;

  • support our own marketing and promotion effort;

  • keep you informed with information relevant to your interests.

PERSONAL INFORMATION COLLECTED

When you visit, register or use the Website, you may be asked to provide certain information about yourself, including your name, contact details, and information about your property or personal circumstances as a Seller, Buyer, Landlord, Tenant, or anyone interested in a property or the products & services offered by us. We may also collect information about how you use the Website and Search Tools including your searches, the properties and pages you look at. Finally, we may also collect information from any correspondence that you have with us as well as your IP (internet protocol) address and cookies which may uniquely identify your browser or account. This will help us with verification and identity. Collectively, we refer to this as "Your Information".

All of the areas on the Website where you might enter personal information assume your agreement and consent (or otherwise) to our use of your Information. We always use the most recently submitted information or form to reflect your current consent status.

HOW WE USE YOUR INFORMATION

Your Information will enable us to provide you with access to all parts of the Website and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.

We may use your Information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or any of our products and services. Where you have consented, we may also use your Information to contact you with details about any other products or services we, or our partners offer that may be of interest to you. Where you have consented to being contacted by third parties, we may make your Information available to them. If you change your mind about being contacted in the future, please write to us at the address below.

When you contact us, we may keep a record of your communication to help resolve any issues that you might be facing.

The following features, by their nature, require and make use of personally identifiable information.

  • Follow up on information requests regarding real estate assets.

  • Initiate discussions regarding the sale or lease of real estate assets with an owner.

WHO HAS ACCESS TO THE INFORMATION YOU PROVIDE OR WE COLLECT?

We retain access to all personal information that we have collected from you. If our business enters into a joint venture with or is sold to or merged with another business entity, your Information may be disclosed to our new business partners or owners.

We will not otherwise disclose, sell or distribute your Information to any third party without your permission unless we are required to do so by law.

COOKIES AND TRACKING

Like many sites and software, we use ‘cookies’ to enable us to personalize your visits, simplify the signing-in procedure, keep track of your preferences and to track the usage of the Website. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent sites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of the Website.

Like all sites, our servers automatically record ‘log files’ containing information about the volume and characteristics of the Website traffic e.g. IP address, numbers of pages viewed, length of time spent on site etc. We use log files to build pictures of how the Website is used that help us to monitor and improve our service. We cannot identify you from your log files.

SECURITY, STORAGE AND TRANSFER OF INFORMATION

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission.

All of the information we collect or record is restricted to our offices. Only employees and Agents who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to cooperate with our security checks before we disclose information to you. 

We will retain your information for a reasonable period or for as long as is required by law.

We use secure technologies (for example, DropBox) to facilitate transactions and email-independent data exchange, which may contain your Information. The servers that store this data may be located on a server located outside the country where you live.

CHANGES TO THE POLICY

We may change this Policy from time to time as we add new services or features or in response to changes in the law or our commercial arrangements. Any changes to this Policy will be posted on the Website.

The information contained in the Website is subject to change without notice.

LAST UPDATED - 20 MAY 2018

WOODSEDGE PROPERTIES

26310 Oak Ridge Drive

The Woodlands TX 77380


 
 

TEXAS REAL ESTATE COMMISSION 

P.O. BOX 12188 

AUSTIN, TEXAS 78711-2188 

(512) 936-3000 


THE TEXAS REAL ESTATE COMMISSION (TREC) REGULATES  REAL ESTATE BROKERS AND SALES AGENTS, REAL ESTATE INSPECTORS, HOME WARRANTY COMPANIES, EASEMENT AND RIGHT-OF-WAY AGENTS AND TIMESHARE INTEREST PROVIDERS 

YOU CAN FIND MORE INFORMATION AND CHECK THE STATUS OF A LICENSE HOLDER AT 

WWW.TREC.TEXAS.GOV 

YOU CAN SEND A COMPLAINT AGAINST A LICENSE HOLDER TO TREC.  A COMPLAINT FORM IS AVAILABLE ON THE TREC WEBSITE 

TREC ADMINISTERS TWO RECOVERY FUNDS WHICH MAY BE USED TO SATISFY A CIVIL COURT JUDGMENT AGAINST A BROKER, SALES AGENT, REAL ESTATE INSPECTOR, OR EASEMENT OR RIGHT-OF-WAY AGENT, IF CERTAIN REQUIREMENTS ARE MET 

IF YOU HAVE QUESTIONS OR ISSUES ABOUT THE ACTIVITIES OF A LICENSE HOLDER, THE COMPLAINT PROCESS OR THE RECOVERY FUNDS, PLEASE VISIT THE WEBSITE OR CONTACT TREC AT 

TEXAS REAL ESTATE COMMISSION 

P.O. BOX 12188 

AUSTIN, TEXAS 78711-2188 

(512) 936-3000